More Info


Becoming a Hospice Family Care volunteer is about taking care of your community, so it seems only natural to name our volunteer program the Community Care Team.
Volunteer Services combine compassion and skill to increase quality of life and efficient operations, from our front desk to patient's homes.
Whether you want to share your administrative skills or your companionship skills, being  a part of the team is all about being a good caregiver. Our office volunteers and patient companion volunteers each approach their roles with the same care, compassion, and appreciation for life.
Our volunteers come from a variety of cultural, social and professional backgrounds. The agency embraces this diversity and understands the value that those experiences bring to our organization.  True to our name, we strive to recruit volunteers that authentically represent the wonderful community we care for everyday.  
Do you have the heart, but unsure if you have the skill? 
We provide a thorough screening and training process for all volunteers.  Screening allows you time to make an informed decision, and training helps you develop the knowledge and skill needed to become a great volunteer.
There are many benefits to volunteering. You will grow and learn new skills that are challenging and rewarding.  Becoming comfortable and proficient with topics around death and dying will bring peace and comfort to your own life, including those around you.  Many of the skills you will learn are appealing to employers as well.
 2 Basic Types of Volunteers 
Indirect / Administrative Community Care Team Volunteers
If you choose in-direct care, you'll have the opportunity to support our patients and families through administrative, media/technology, and community outreach efforts. These volunteers enjoy the details. While they may be "behind the scenes," they increase patient care and comfort by helping the agency run efficiently and organized.
Direct Care Community Care Team Volunteers
If you choose to support patients directly, you will have the opportunity to increase quality of life, comfort, and dignity. You will support the patient and/or family with companionship activities, emotional and social support, and basic activities of living that can increase comfort and ease the burden on caregivers. You'll do this while building life enriching relationships with members of your own community.
Volunteers founded Hospice Family Care and continue to make measurable impacts in every area of our organization. Because of that we have a full-time Volunteer Coordinator available to support you and your work!
Please review all the information available online using the buttons to the left. For further questions, please contact:

Cory J. Samz, LMSW
Volunteer Coordinator
256-650-1212 ext 130


Category 1: Volunteers with Direct Patient Contact

Arms of Hope Volunteers

Sometimes the simplest tasks become the biggest hurdle. Far too often our patients are in a position where they are able to go home, yet lack an able-bodied support network that can move their home furnishings to make room for medical equipment, like a hospital bed. The Arms of Hope volunteers work on an as needed basis, usually on short notice, to help families with limited support networks prepare for equipment deliveries.

Direct Patient/Family Companion Volunteers

These volunteers are integral members of each patient’s interdisciplinary care team, providing support in the routine day-to-day care essential for comfort and quality of life. These volunteers may assist patients and families with light chores, meal prep, and running errands. In addition, they will spend time at the bedside providing companionship, a listening ear, and activities, such as life review, card games, arts & crafts, etc. that engage patients in their interests. These volunteers provide care givers a much needed break for self-care and/or personal errands.

Helping Hands Volunteers

Similar to direct care and Arms of Hope volunteers, Helping Hands volunteers have a passion to serve close to the patient’s home. These volunteers may not be able to stay for 2-4 hours like a direct care volunteer, but have a (unlicensed) skill they want to use to support our patients and families. Often times, the individuals best suited for this program are those who like to volunteer while staying active. Examples might include dog walking, grass cutting, grocery pick-up, etc.

Volunteer Interns

Our internship program provides students in social work or the medical field opportunities to develop practical skills in an environment that will provide opportunity to grow personally as much as professionally. Interns may work in any HFC department. The most common are: social work, medical records, adult bereavement services, child bereavement services, business development, and the volunteer program.

Licensed Professional Volunteers

These volunteers are licensed or certified in a service or skill that they wish to share with our patients and families. These volunteers may include cosmetologists, lawyers, doctors, nurses, CNAs, home health aides, massage therapists, music therapists, and more. Depending on their skills and interest they may work in the office or patient’s home.

Pet Therapy Volunteers

Few things can warm the heart like a puppies face. Hospice Family Care has partnered with Therapy Partners, Inc. to offer our patients who long for the companionship of a cat, bird, or dog, just that. Certified and trained pet/owner teams visit our patients and families in their homes, skilled nursing facilities, The Caring House, adult support groups, and in community events.

Tuck-In Volunteers

The Tuck-in program is designed to maximize the role of the volunteer in assisting other team members to operate more effectively and efficiently. Volunteers make telephone calls to patients/families to assure that they understand the services we offer, especially through the volunteer program, and to make sure they have necessary supplies, medications, and/or support to get through the weekend.

Veteran Support Volunteers

Veteran Support Volunteers are either veterans, family of a veterans, active military, or civilians passionate about ensuring comfort, peace, and dignity for our patients who have served in the armed forces. These volunteers work as a team to develop strategies to best support the unique needs of our terminally-ill veterans. Activities can be similar to direct care, but also include delivery of Certificates of Appreciation for service, organize pinning ceremonies, assist families with funeral arrangements, and coordinate with local stakeholders to improve resources, and more.

Vigil Volunteers

These are direct care volunteers with additional training in supporting patients and families in the last hour of life. These volunteers are sometimes referred to as "Eleventh Hour" or "Golden Hour" volunteers. This volunteer position is on-call and essential to the emotional support we provide to our families when a patient dies. These volunteers would provide the gift of presence until staff and medical professionals can remove the body. They will also assist families in any final rituals they may wish to perform.

Youth Volunteers

Youth 16 to 18 years old may choose to be volunteers as well. We support volunteerism at all ages, however, we want to ensure the safety and support of volunteers and patients/families. Minor volunteers wanting to visit patients must 1) have a parental consent form signed, 2) complete volunteer training requirements, and 3) demonstrate maturity and agreement with the hospice philosophy. Youth of any age wanting to participate in special events or one-time projects do not need steps 2 & 3.

 Category 2: Volunteers with No Hospice Patient Contact

Administrative / In-Direct Volunteers

Not every volunteer wants to be at the bedside, and we’re grateful. Our administrative volunteers provide invaluable service to ensure our office runs smoothly. Examples may include: answering phone calls, filing medical records, making admissions packets, organizing for staff meetings, data entry, website maintenance, electronic newsletters, resource development, etc.

Bereavement Volunteers

Bereavement volunteers work as a team to ensure all the surviving loved ones of our patients are supported in the 13 months following their loved-ones death. This first year can be one of the most challenging. These volunteers offer routine calls, letters, office visits, and other resources to aide families through the grief process and to develop “new normals.” 

Board of Directors

A board of at least 13, no more than 18, members will be elected to serve no more than two (2) consecutive terms of three (3) years to fulfill responsibilities primarily related to setting policies for administration and operation of the HFC; establishing and maintaining Bylaws by which the Board governs itself; establishing, reviewing, and evaluating the Strategic Plan; accepting fiduciary oversight for: (1) approving the annual budget and (2) funding solicitations.

Caring House Volunteers

For 20 years, The Caring House has provided free grief support to any child, 3-18 years old, who lost a loved one. Providing these services has only been possible through the support of volunteers. Volunteers facilitate support groups in the office or in local schools, provide community outreach and education, respond to crisis situations of traumatic loss, and most importantly foster a fun, safe environment for kids to bond with others who understand their feelings of loss.

Speakers’ Bureau / Fundraising Volunteers

Stories and word of mouth still serve as a primary fundraising and recruitment strategy. Our volunteers, many who have experienced HFC services personally, go out into the community to tell the story of Hospice Family Care, to help community members who fear death Reframe Hope, and to develop resources so Hospice Family Care can continue serving the community for years to come.

Special Events Volunteers

Choosing to volunteer in any one of our other roles takes a significant level of commitment. For those looking for shorter commitments, we have one-time events throughout the year that require helpful hands and warm hearts. These one-time events in the community or in the office do not require significant training. There’s also no age limit and no expectation of continued service. It’s a great way to give that special, one-time gift of service.